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Elder Home Care - Smithtown, NY

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257 E. Main Street, Smithtown, NY 11787

7 reviews
For services offered:
(866) 374-4058
Elder Home Care - Smithtown, NY
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anonymous
-
Family/friend
4.0
Worked for us at the time
These services helped me in a pinch and they did what we asked them to. I would recommend these services. Some of the caregivers were better than the others. I think that sometimes they need to screen the staff because they had some staff that smoked and that was a problem for my loved one

About the facility
Elder Home Care - Smithtown, NY

Senior living options offered

Home Care

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for Elder Home Care - Smithtown, NY

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Elder Home Care - Smithtown, NY undefined
Elder Home Care - Smithtown, NY

257 E. Main Street, Smithtown, NY 11787

Seniorcare Companions
Seniorcare Companions

152 Islip Ave # 25, Islip, NY 11751

Senior Helpers - Smithtown, NY
Senior Helpers - Smithtown, NY

308 W. Main Street Suite 202, Smithtown, NY 11787

Access Home Care Inc.
Access Home Care Inc.

3100 Veterans Memorial Highway, Bohemia, NY 11716

7.5
Review score
7 reviews
7.5
Review score
7 reviews
5 star
58%
4 star
14%
3 star
14%
2 star
14%
1 star
0%
8.5
Review score
2 reviews
8.5
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Elder Home Care - Smithtown, NY

Overall Rating
4.1
Cleanliness
Friendliness
4.5
Care Services
4.0
Staff
4.3
Meals & Dining
3.5
Activities
3.0
Value for Cost
4.0
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
anonymous - Family/friend
Home Care
May 5, 2022
4.0
Verified Review
Worked for us at the time
These services helped me in a pinch and they did what we asked them to. I would recommend these services. Some of the caregivers were better than the others. I think that sometimes they need to screen the staff because they had some staff that smoked and that was a problem for my loved one.
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3.5
Activities
3
Value for Cost
5
Don - Family/friend
Home Care
April 11, 2022
5.0
Verified Review
Wonderful Care in a Time of Need
Elder Home Care was very attentive towards our family member. I would recommend them to others for their loved ones. The caregivers were able to assist with light meal planning, housekeeping, and companionship of my loved one. They were very accommodating. They even did some singalongs. There were two caregivers and one of them was bilingual and this helped my loved one out tremendously.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Richard M - Family/friend
Home Care
January 26, 2022
3.0
Verified Review
Misrepresenting the facts
We used this service for a few weeks. I had some issues with this agency. The service started to deteriorate in terms of showing up on time and the aide actually doing something and being proactive. Also the service wanted a deposit to be held until the relationship was over and I felt that this was unusual. The agreement that I was asked to signed made no mention of the deposit and I canceled the service shortly after.
anonymous - Family/friend
Home Care
April 27, 2021
5.0
Verified Review
Good experience
We chose Elder Home Care because they were recommended to us. They were very good with my mom and we never had any issues with scheduling. I found them to be very responsive and kind and I would recommend them to others.
Friendliness
5
Care Services
4
Value for Cost
5
anonymous - Family/friend
Home Care
April 26, 2021
2.0
Verified Review
Disappointing
I would tell others that the directors that I dealt with were very good, but none of the 2 caregivers that they sent were reliable. It was all promise and not performance. They did not show up, they were calling at the last minute why they couldn't make it, and the quality was just not there. I would not recommend them.
Friendliness
3
Care Services
1
Value for Cost
1
anonymous - Family/friend
Home Care
March 8, 2021
5.0
Verified Review
Good experience
We chose Elder Home Care because I was impressed with the lady I spoke with on the phone. I felt she was very caring, compassionate, and seemed genuinely concerned about proving the best possible care. We felt like we made the right decision with choosing them and I would absolutely recommend them.
Friendliness
4
Care Services
5
Value for Cost
4
AC - Family/friend
Home Care
March 8, 2021
5.0
Verified Review
Prompt Service, Confident and Friendly Staff
Their follow-up is good. Replacing an aide is prompt if the aide is sick One or two of the aides were not as good as the others, maybe a little inexperienced, but we were able to switch them out right away.
Friendliness
5
Care Services
5
Staff
4
Value for Cost
4
Viewing 1-7 out of 7 reviews

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Frequently Asked Questions
about Elder Home Care - Smithtown, NY

A Place for Mom has scored Elder Home Care - Smithtown, NY 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (516) 405-5910 to reach a resident at Elder Home Care - Smithtown, NY.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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