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Cypress Assisted Living IV

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17801 West Rd, Houston, TX 77095

9.2
Review score
37 reviews
Add review
9.2
Review score
37 reviews
5 star
59%
4 star
30%
3 star
3%
2 star
3%
1 star
5%
See all reviews
5.1
Review score
66 reviews
4 facilities
For pricing & availability:
(866) 374-4058
Cypress Assisted Living IV
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Cypress Assisted Living IV community exterior
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BJ Fairfield
-
Family/friend
5.0
Cypress Assisted Living Review
The staff and caregivers at the facility were very good. They came properly when called and tried to meet the needs of the patients. I would definitely recommend Cypress assisted living to others looking for care.

About the facility
Cypress Assisted Living IV

The Heritage of Cy-Fair in Houston, Texas, is proud to provide exceptional assisted living memory care that truly makes a difference in our resident's lives. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.

The Heritage of Cy-Fair has been recognized as JD Power's award winner in highest customer satisfaction providers in dementia care , the nation's leading senior living professional customer service organization. Our team of caregivers makes each day count at The Heritage of Cy-Fair. We begin with each resident's interests, history, and preferences, and fill his or her day with personalized experiences that promote cognition, calm, and moments of joy.

Visit The Heritage of Cy-Fair, and you'll notice the abundant natural light, wide hallways, a secure courtyard, and many other features, all carefully designed to create an environment that's safe, secure, and calming for our residents.

Because caring for those with dementia is the core of our business, every employee at The Heritage of Cy-Fair is trained in memory care. This includes both the team that works with our residents every day, as well as the corporate office staff.

Read more

Senior living options offered

Memory Care

Pricing
for Cypress Assisted Living IV

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Cypress Assisted Living IV community exterior
Cypress Assisted Living IV

17801 West Rd, Houston, TX 77095

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9.2
Review score
37 reviews
9.2
Review score
37 reviews
5 star
59%
4 star
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3%
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5%
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93 reviews
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4 star
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9.7
Review score
97 reviews
9.7
Review score
97 reviews
5 star
81%
4 star
12%
3 star
3%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Cypress Assisted Living IV

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • International Cuisine
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Gluten-free
  • Guest Meals
  • Kosher
  • Vegetarian

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Atrium
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Outdoor Common Areas
  • Meeting Room
  • Barber Shop
  • Central Fireplace
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Visiting Rabbi
  • Other Religious Services
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Devotional Activities On-Site
  • Art Classes
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Dances
  • Holiday Parties
  • Resident Band or Musicians
  • Activities On-site
  • Live Dance or Theater Performances
  • Sensory-based Programs
  • Happy Hour
  • Catholic Services
  • Day Trips and Outings
  • Protestant Services
  • Activities Off-site
  • Birthday Parties
  • Live Musical Performances
  • Choir / Singing Club
  • Educational Speakers / Life Long Learning
  • Karaoke
  • Cards / Pinochle Club
  • Trivia Games
  • Walking Club
  • Tai Chi
  • Bible Study Group
  • Cooking Classes
  • Wii Bowling
  • BBQs or Picnics
  • Jewish Services
  • Brain fitness / Dakim
  • Men's Club

Reviews

for Cypress Assisted Living IV

9.2Review score37 reviews
9.2
Review score
37 reviews
5 star
59%
4 star
30%
3 star
3%
2 star
3%
1 star
5%
Cypress Assisted Living, LLC
5.1
Review score66 reviews4 communities
Write a review
A Place for Mom has scored Cypress Assisted Living IV with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Cypress Assisted Living IV has 37 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.3
Care Services
4.3
Staff
5.0
Meals & Dining
4.8
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Cypress Assisted Living IV with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Cypress Assisted Living IV has 37 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
BJ Fairfield - Family/friend
Memory Care
November 28, 2023
5.0
Verified Review
Cypress Assisted Living Review
The staff and caregivers at the facility were very good. They came properly when called and tried to meet the needs of the patients. I would definitely recommend Cypress assisted living to others looking for care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kathryn - Family/friend
Memory Care
November 2, 2023
5.0
Verified Review
Review for Cypress Assisted Living IV
Smaller size so more attention to my loved one. Close to my home. Reputation of owner. It is a loving community that is responsive to residents and family. I would recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 24, 2023
4.0
Verified Review
Caring friendly staff
Noted staff dissatisfaction with leadership who appear sometimes disengaged. The facility very clean, not smelly. Staff very friendly & willing to assist change of staff frequent but all have beavery kind & efficient. For quality of care some what over priced for assist provided, short staffing sometimes, mix up clothes between residents. The meals have gotten better with more mechanical soft & finger foods as my husband forgets how to use utensils. When it comes to the activities they try very hard with TV, music. Painting, games, need more action or movement & tv programs to more sports or outdoor scenery for males
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
March 27, 2023
4.0
Verified Review
Tour experience
We toured with The Heritage at Cy Fair. To us it felt more like a hospital and was larger. We were looking for a place that felt more like home and was easy to navigate.
Anonymous - Toured community
Memory Care
March 17, 2023
5.0
Verified Review
My tour of The Heritage of Cy Fair
I toured The Heritage of Cy Fair and it was really nice and big. There were only 10 residents when I toured. They had employees to cover everything needed. They had had a recent placement of new management and new employees. They offered a fantastic incentive to come and live there, however my concern was that not enough people would take advantage. In the back of my mind, I was concerned that I would have to move my loved one again if more people didn't come to live there.
Kearney F - Family/friend
Memory Care
January 10, 2023
5.0
very friendly helpful staff
I have a family member here for over a year and I am impressed with the care and compassion the staff gives him. There is always activities going and the I really enjoy be part of the activities. The nurse is always quick to reply with any problems that may occur. The ED is so friendly and helpful and always engaging with the residence. I recommend Cypress Assisted Living IV.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
August 8, 2022
5.0
Verified Review
Tour experience
We toured with The Heritage of Cy Fair and they gave us a great tour with a lot of good information. I just did not get that feeling that I was looking for - it was not the right fit for us.
Response from Cypress Assisted Living IV
August 11, 2022
Life is busy. Thank you for taking the time to visit us and leave us this review.
Sue - Family/friend
Memory Care
August 8, 2022
5.0
Verified Review
Glad I Found The Heritage
It's like my loved one has found a new family. The staff is very caring and very family-oriented. And their communication with me is good. The facility is very open and airy, and it exudes a happy feeling.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Cypress Assisted Living IV
August 11, 2022
· Making your loved one smile makes us smile too. We’re so glad they’re here. Thanks for all your positive comments.
anonymous - Family/friend
Memory Care
January 11, 2022
4.0
Verified Review
The spouse of a dementia patient
We really like the design of the community like the hallways, the physical set up and the layout. The staff members and just how friendly they were really stood out to us. We would recommend The Addington Place to other families looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4.5
Response from Cypress Assisted Living IV
January 17, 2022
Thank you for recommending our community in your review! We’re glad we made your experience with us a great one. We know you have a lot of options and are thrilled you chose our community.
anonymous - Family/friend
Memory Care
September 29, 2021
1.0
Verified Review
Would not recommend
I am moving my loved one out of this facility. When I was sold the marketing person showed us all the shiny beautiful things. Once we moved in, none of those things happened that were promised. His clothes are being washed with other residents clothes. When he first got here he would ask to use the restroom, he no longer asks because they have taught him to urinate on himself because it was easier for them to change him than to take him to the bathroom. He fell a couple of times and no one ever notified me. It got to the point where I hired my own agency to come sit with him at night so I know he is being watched. Administration does nothing, when I have reached out I do not get any response. We went 2-3 times a day everyday for 3 months and this is what we saw, so I cannot imagine what it is hard to imagine what it is like for those who do not have any family to check on them. It has not been a good experience and I would not recommend them.
Cleanliness
1
Friendliness
1
Response from Cypress Assisted Living IV
October 21, 2021
We take your comments seriously and encourage you to call 281-861-2590 at your earliest convenience. We would like the opportunity to discuss your concerns and experience more in depth. Thank you.
Mary - Family/friend
Memory Care
July 13, 2020
5.0
Verified Review
Great place for my mom
The staff truly do care which is most important to me From the director all the way to maintenance they are helpful, all really care, they are always open to any suggestions, they give great feedback, and always return my call if I have a question. My mom is happy, alert, and she looks well, It has been a great experience They know right who my mom is and who i am, and they make that connection. The food was always good and the sous chef is awesome.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Stephanie - Family/friend
Memory Care
September 10, 2019
4.0
Verified Review
Experience matters.
The staff and management makes a big difference.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Stephanie - Family/friend
Memory Care
September 10, 2019
4.0
Verified Review
Experience matters.
The staff and management makes a big difference.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Shelley Cole - Family/friend
Memory Care
July 15, 2019
5.0
Verified Review
Caregiver was caring and understanding during a difficult episode.
My Mother has lived at Autumn Leaves Cy Fair for several years. Over the years she has become more combative. Last week I had the sad occasion to see her during one of her episodes. She was verbally and physically abuse to her caregiver. The caregiver was nothing by kind and understanding. She was doing a very difficult job. Thank you Autumn Leaves for handling a very difficult situation with care and grace. [Name removed]
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Vicki - Family/friend
Memory Care
January 16, 2019
5.0
Great Place !
My loved one has been at this community for a few months. Her place is aways clean, and the people that live there are clean as well. The management staff go above and beyound for the seniors that live here and truly it feels like home. I absolutley feel like my mother is being taken care of physically as well as emotionally. Great Place !
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Stephanie Stewart - Family/friend
Memory Care
July 24, 2017
1.0
Expected to pay extra for poor care
I brought my mom to Autumn Leaves Cy-Fair in the fall of [Removed]. My mom was ambulatory at the time and I was impressed with the facility, the staff, the activities provided and the level of care my mom received. The staff would play cards and dominoes with the residents until they were ready for evening medication. There was a nurse on staff until at least 10p and the administrative staff was there late in the evening. Things were absolutely great - until Feb/March if 2017. Things started changing. The staff that used to be around were absent - especially in the evening hours. When I'd visit in the evenings, the residents were ""parked"" in the halls and sitting areas while the aides were sitting elsewhere on their iPads and telephones. The evening activities for the residents no longer existed. There was no longer a nurse available in the evenings. My mom's clothing, that used to be washed promptly and returned, now began to disappear. In March, my mom had a medical crisis that left her bedridden. It was then that the real problems started. Some of the problems were as follows: * My mom's door was left unlocked and/or propped open even though the policy was to keep the doors locked for the residents protection. Once my mom was immobile, this was extremely important because there was a younger male two doors down that would assault females. I know this from personal experience as he improperly touched me as I stood in the hall waiting on my mom to receive her meds. I complained to the staff and the aides, but the problem kept recurring. * The evening and weekend aides were inattentive. I got there one evening and could hear my mom screaming ""help"" before I turned the corner to the hallway where her room was located. I went in her room and she told me she had activated her call button to be cleaned and was getting no response. I set the timer on my watch and waited for an aide to show up. Eight (8) minutes later, an aide showed up. She swung open the door and in a loud, harsh voice said ""I told you..."", then she saw me sitting in the chair and her whole attitude changed. She said my mom had just turned on the call button - then I showed her the timer. * Shortly afterwards, the nurse from Hospice called me to let me know that when she arrived, my mom was in her own waste to the point it was drying on her skin. The nurse informed me that no aides came while she was attending to my mom. * Aides retaliated against my mom after complaining to management. I don't know of [Removed], but they talked rough and ugly to my mom. Each complaint brought about a new confrontation. * The director was not at the facility to address complaints and complaints told to the nurse and office managers were not relayed to the director. After the aides verbally [Removed] [Removed], I began to fear that they would do other things to retaliate, so I removed her from the facility. I called the corporate office to say what was going on and was directed to an employee that no longer worked for the company. After two weeks of leaving messages to the ex-employee, I was directed to the regional director who always has a full voicemail box and did not return my call until I spoke to the VP's assistant. After all of the calls, complaints, etc., Autumn Leaves wants another full months rent saying that I should have talked to the director (Who was not there). The nurse and the office staff said I talked to them ""once"" and the director said they never told her anything. They put you in a no win situation when your relative is not being properly taken care of and develop amnesia when confronted. If you plan to put your loved one at this facility, go several times on different days. Talk to some of the other family members. Make sure the level of care is consistent and not just a show to promote the facility
Cleanliness
3
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Jennifer - Family/friend
Memory Care
July 19, 2017
5.0
Grateful
I am so grateful for the experience we have received at Autumn Leaves of Cy-Fair. It was such a tough decision to move my mother to a memory care community. I visited AL many times, and every time I was welcomed with genuine loving hospitality. I love the "homey" feeling I get with each visit. The relationships the staff has with residents and their families is amazing! My mother is so happy and well taken care of...love this place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Cypress Assisted Living IV
August 30, 2017
Thank you very much for your kind comments. We know having to make decisions around an Alzheimer's diagnosis can be difficult. Our staff members are genuinely compassionate and focused on helping during the transition to our community. We're so happy to add you and your Mother to the Autumn Leaves family!
anonymous - Family/friend
Memory Care
June 28, 2017
3.0
Verified Review
Short term care for mom
We like this community for the care that we received. The staff was very nice and attentive. the variety of meals looked appealing. They offered nice activites that she enjoyed with the other residents. We were there for short term care. We would suggest that other families considered a tour the community for care for a loved one's needs.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Cypress Assisted Living IV
August 30, 2017
Thank you for your kind comments.
anonymous - Family/friend
Memory Care
June 26, 2017
5.0
Verified Review
Great Experience!!
My husband was only at this community for a short period of time while I had to go take care of something out of town but while he was there I was comfortable with the quality of care that he received. The staff where great and gave me a piece of mind while he was there. He really enjoyed the meals and had no complaints about the activities throughout the week. Overall we where pleased with the experience and would recommend it to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Cypress Assisted Living IV
August 30, 2017
Thank you for your kind comments regarding our staff and our community. We work hard to find staff who are genuinely compassionate and focused on our residents.
Marie - Toured community
Memory Care
February 23, 2017
4.5
Verified Review
Peace of mind for the care of the loved one.
Thank God for Autumn Leaves! Following my loved one's fall and subsequent hospitalization, finding a place that specializes in memory care became an urgent necessity. After visiting a few places with family members, we opted to choose Autumn Leaves of Cy-Fair as it left the best impression and the warmest welcome. Our questions were answered to our satisfaction. The brightness and design of the facility was most attractive and the staff is truly caring for the residents. Their programs are helping the residents to use and develop whatever skills they still possess. Their planned activities include visitation and religious services from nearby churches. The location was also very important as it is close to home.
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
5
Activities
4.5
Response from Cypress Assisted Living IV
April 4, 2017
Thank you so much for your lovely comments. Our design focuses on the specific needs of our residents. Every choice, from colors to building design, is made with their needs in mind. Our entire staff takes pride in how Autumn Leaves of Cy-Fair looks and feels when you walk in.
Viewing 1-20 out of 37 reviews

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Frequently Asked Questions
about Cypress Assisted Living IV

Cypress Assisted Living IV offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Cypress Assisted Living IV 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (832) 773-7555 to reach a resident at Cypress Assisted Living IV.

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9%
Studio, Semi-Private
At AVALON, we set ourselves apart from other residences with the level of care and compassion we show to our residents. Our care is unique in that we treat our residents as people with individual needs rather than grouping them as 'those with dementia.' After all, a lack of cognitive ability...
Magnolia Copperbrook outdoor common area

Magnolia Copperbrook

8524 Copperbrook Dr, Houston, TX 77095
Starting at $X,XXX+ monthly
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
Studio
AutumnGrove Copperfield located in the Copperfield area of Houston has the distinction of having a very picturesque back yard with lovely bedding plants, trailing vines and gorgeous flowers. Residents enjoy the spacious patio and often spend many mornings and afternoons just enjoying the...
Photo of StoneCreek of Copperfield Senior Living

StoneCreek of Copperfield Senior Living

15800 Logenbaugh Dr, Houston, TX 77095
Starting at $X,XXX+ monthly
8.0
Review score
1 review
8.0
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
The Towne Care outdoor common area

The Towne Care

9051 Greenhouse Rd, Cypress, TX 77433
Starting at $X,XXX+ monthly
7.7
Review score
14 reviews
7.7
Review score
14 reviews
5 star
36%
4 star
29%
3 star
21%
2 star
0%
1 star
14%
1bd, Semi-Private
Memory Care is what we do.Sundance at Towne Lake is firmly planted in the heart of Cypress. We're located at the intersection of Greenhouse and West Rd (directly across the street from Postma Elementary).Every program we develop, every training we initiate with our care team, every community...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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