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Woodland Retirement and Assisted Living Community

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4532 Intelco Loop Southeast, Lacey, WA 98503

7.8
Review score
53 reviews
Add review
7.8
Review score
53 reviews
5 star
41%
4 star
34%
3 star
15%
2 star
4%
1 star
6%
See all reviews
7.9
Review score
662 reviews
27 facilities
For pricing & availability:
(866) 374-4058
Woodland Retirement and Assisted Living Community
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Woodland Retirement and Assisted Living Community outdoor common area
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1313 Floor plans available
Woodland Retirement and Assisted Living Community in google map

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Anonymous
-
Family/friend
5.0
The Retirement and Assisted Living community that I chose
My loved one is currently a resident at Woodland Retirement and Assisted Living Community and everything has been great for her at this facility so far. The cleanliness and friendliness are great. The staff, meals and activities are also great. As for the value for cost, Woodland is far be

About the facility
Woodland Retirement and Assisted Living Community

Situated off a quiet road in Lacey, Woodland offers residents a peaceful setting for retirement. Emerald trees tower over the beautiful community enabling residents to enjoy shady walks amongst nature. The interior is timeless, yet luxurious, offering residents refreshing comfort. Neighboring parks and country clubs also offer plenty of entertainment for residents to enjoy in their free time.

Woodland by Bonaventure is a proud member of Bonaventure Senior Living. Bonaventure is family-owned and has served the retirement community for over 20 outstanding years. They strive to provide a fulfilling retirement by fostering an engaging environment through Retirement Perfected™ — a commitment to providing high-quality dining, luxurious amenities, and exceptional services. Woodland by Bonaventure currently offers independent living and assisted living options to easily accommodate residents as their care needs change.

Community Amenities and Services

Retaining independence is important when aging, so the community personalizes its services to meet each individual’s care needs. All residents can benefit from basic services including weekly housekeeping, laundry, maintenance, and transportation. Cooking is also taken care of by expert chefs who provide up to 12 nutritious choices per meal to accommodate residents’ dietary preferences. The community also offers skilled nursing, medical services, and other...

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Senior living options offered

Assisted Living

Independent Living

Pricing
for Woodland Retirement and Assisted Living Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Woodland Retirement and Assisted Living Community

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Woodland Retirement and Assisted Living Community outdoor common area
Woodland Retirement and Assisted Living Community

4532 Intelco Loop Southeast, Lacey, WA 98503

Gerry Care Adult Family Home
Gerry Care Adult Family Home

9527 9th Avenue Southeast, Olympia, WA 98513

Fieldstone Olympia Memory Care community exterior
Fieldstone Olympia Memory Care

710 Fieldstone Dr SW, Olympia, WA 98502

Bonaventure of Lacey Senior Living aerial view of community
Bonaventure of Lacey Senior Living

4528 Intelco Loop Southeast, Lacey, WA 98503

7.8
Review score
53 reviews
7.8
Review score
53 reviews
5 star
41%
4 star
34%
3 star
15%
2 star
4%
1 star
6%
10
Review score
8 reviews
10
Review score
8 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
16 reviews
9.6
Review score
16 reviews
5 star
69%
4 star
31%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
45 reviews
9.0
Review score
45 reviews
5 star
42%
4 star
27%
3 star
11%
2 star
7%
1 star
13%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Woodland Retirement and Assisted Living Community

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Anytime Dining
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free
  • International Cuisine
  • Professional Chef
  • Room Service
  • Meals Provided

Room Amenities

  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Full kitchen
  • Ground Floor Units
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • Barber Shop
  • Central Fireplace
  • Beauty Salon
  • Outside Patio
  • Meeting Room
  • Private Bath
  • Library
  • Indoor Common Areas
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Atrium

Recreational areas

  • Piano or Organ
  • Billiards Lounge
  • Game Room
  • Arts and Crafts Center
  • Fitness Center
  • Movie or Theater Room
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Day Trips and Outings
  • Happy Hour
  • Book Club
  • BBQs or Picnics
  • Wine Tasting
  • Activities On-site
  • Live Dance or Theater Performances
  • Cooking Classes
  • Holiday Parties
  • Bible Study Group
  • Art Classes
  • Trivia Games
  • Stretching Classes
  • Devotional Activities On-Site
  • Live Musical Performances
  • Choir / Singing Club
  • Activities Off-site
  • Birthday Parties

Reviews

for Woodland Retirement and Assisted Living Community

7.8Review score53 reviews
7.8
Review score
53 reviews
5 star
41%
4 star
34%
3 star
15%
2 star
4%
1 star
6%
Bonaventure
7.9
Review score662 reviews27 communities
Write a review
A Place for Mom has scored Woodland Retirement and Assisted Living Community with 7.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Woodland Retirement and Assisted Living Community has 53 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
3.7
Meals & Dining
3.3
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Woodland Retirement and Assisted Living Community with 7.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Woodland Retirement and Assisted Living Community has 53 reviews with an average "overall experience" of 4 out of 5.
Parent company
Bonaventure
7.9
Review score662 reviews27 communities
Logo for Bonaventure
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 53 reviews
Anonymous - Family/friend
Assisted Living
October 18, 2023
5.0
Verified Review
The Retirement and Assisted Living community that I chose
My loved one is currently a resident at Woodland Retirement and Assisted Living Community and everything has been great for her at this facility so far. The cleanliness and friendliness are great. The staff, meals and activities are also great. As for the value for cost, Woodland is far better for the cost compared to the places in Seattle that I have experience with. I would recommend Woodland Retirement and Assisted Living Community to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 10, 2023
3.0
Verified Review
Recommended
My loved one is currently a resident at Woodland Retirement and Assisted Living and overall things have been good for her at this facility so far. The friendliness is great! The staff, cleanliness and activities have been good. The care services, food and value for cost are okay. Communication with the family is not good, there is a lack of communication with the family. However, overall I would recommend Woodland Retirement and Assisted Living to others.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
June 5, 2023
4.0
Verified Review
Review for Woodland Retirement and Assisted Living Community
My loved one is getting the care he needs and my parent has plenty of opportunities to interact with the community without the worry of leaving my loved one alone.The care staff is great. Very responsive to my loved ones needs and quick to form a bond with them. The service staff is adequate. Every place is struggling to find and keep good service staff. Woodland seems to have at least a small core of good, dedicated service staff that makes up for the lack of numbers they really need. To me, the management team is the weakest link in the staff. We have struggled with communication with the management team and had a difficult time settling into a care plan and scheduling services. My family has expressed concerns about the lack of response to questions/concerns they have raised. I do not believe they have an individual management member that handles onboarding, following up with new residents to make sure everything is in place and that their needs and wants are getting addressed.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
Kay - Family/friend
Assisted Living
April 11, 2023
5.0
Verified Review
Woodland Retirement Home
The experience with the community, has been very good. They have happy hour with music, bingo, and other activities. We were very happy with staff and very good food. I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Linda - Family/friend
Assisted Living
March 21, 2023
1.0
Verified Review
Would not recommend.
It was NOT a good experience. I could not get my mother out of there fast enough! Misinformation; NO follow-through on anything; inexperienced or inept maintenance workers tried 3 times to repair leak under bathroom sink, when hooked up washer and dryer tightened hoses with his hands so first time washer used sprayed water all over; mother was there 3 months, never got name tag for her door; was told Wi-Fi provided but never worked and no adjustment given just said room too far from equipment - not our problem; new chef and food terrible, many complaints from residents; halls not vacuumed regularly. Provided feedback to management who apologized but did nothing nor did they return calls! And worst of all on 2 occasions my mother was taken to hospital and there was no notification to me.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Kaye E - Family/friend
Independent Living
January 26, 2023
3.0
Fall monitoring
It is concerning to me this facility does not provide monitoring for falls for its independent residents. If you are in assisted living you can get it but if you are independent you cannot. Most rooms do not have landlines so alert systems are not an option. People have laid on the floor all night [name removed] was found deceased a day later. I would think it is required to have an option for all residents.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
anonymous - Toured community
Independent Living
December 5, 2022
4.0
Verified Review
Community Tour
Based on our tour, I thought Woodland Retirement was fine. They just didn’t have the 2-bedroom 2-bathroom availability we were looking for.
Anonymous - Resident/client
Independent Living
November 18, 2022
1.0
Verified Review
Think very carefully
I finally have a regular housekeeper and he does a great job, so I gave cleanliness a 5. As far as the facility cleanliness, I'd rate that at a 2. The staff really does try here, but the management is terrible. There is no communication within the staff. Communication with residents isn't good, either. For example, the other day I went to use the elevator and it was shut down. I use a walker and rely on the elevator, but it was off. I finally made it to the front desk to tell them. They said that they were aware, that it was shut down for yearly inspection that was happening sometime during that day. That was never communicated to the residents, we had no idea. They could have at least posted signs by the elevator doors to let us know. The food is horrible. It's not good quality, variety, or quantity. The menu seems to be made for a 14 year old boy. Full of junk and processed food. They serve pre-cooked, processed, reheated food. I don't eat it anymore, I make my own meals, But I still pay for it as 2 meals a day are part of the monthly cost, whether you eat them or not, it's not an optional cost. They try with the activities. We usually have one per month, maybe, and most of them are led by residents. We do have a new executive director, so we'll see. I feel so bad for the staff, they try so hard but there just isn't enough of them. You can only do so much with nothing. They're worked to death, get yelled at, and most end up just quitting and leaving. The monthly cost for what I'm actually getting here is outrageous. But I don't want to move. I make it work in Independent Living. My apartment itself is very nice and the pharmacy and gym are both within walking distance and I really like that. However, I wouldn't recommend this place to anyone. They talk a good talk, but don't deliver anything they promise. I'd say think very carefully and beyond the promises they make during the tour. Also, if you find yourself needing long term care you have to move to the Assisted Living side. That's one of the things I asked about prior to moving in and they weren't truthful with me about it at all.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
4
Meals & Dining
1
Activities
2
Nicole - Family/friend
Assisted Living
November 10, 2022
5.0
Verified Review
Great Experience
It has been a great experience. They have been very patient with my Mom.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
C G - Family/friend
Assisted Living
May 19, 2022
4.0
Verified Review
Home like setting for reasonable value
They provide the care that is needed at a reasonable cost at this community in a very clever fashion. They have activities like book clubs, music, themed weeks like cruise ship week and more for the residents to do to stay busy and active in the community. They always have a huge list if you want to be active you can be very involved.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Jamie - Family/friend
Independent Living
December 14, 2021
4.0
Verified Review
caring!
On our initial tour everybody was very friendly and we needed to get our loved one moved in fairly quickly and the staff members really bent over backwards for us. They just went above and beyond to accommodating our needs and get everything lined up.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
Margaret G - Family/friend
Assisted Living
November 24, 2021
5.0
Verified Review
My tour review
This is a very nice community but it was more on the expensive side.
MM - Family/friend
Independent Living
October 1, 2021
5.0
Verified Review
Mediocre
Overall they've done very well. It's a pretty good place, but they're totally understaffed, and their follow-up would be a 2 on a scale of 1-5. They have all the things you would expect, a hairdresser, housekeeping, and the place is kept pretty darn clean. The problem is they don't have enough people to get stuff done. So maintenance is starting to fall behind.
Greg - Family/friend
Assisted Living
September 30, 2021
3.0
Verified Review
It depends on the level of care your loved one needs.
For someone who doesn't need a lot of care, it's a good place to be retired. But the more care that your loved one needs, the harder it is for them to provide the necessary services. They seem to be somewhat understaffed. They mean well, but they don't have the ability to take care of all the patients who have the highest needs in the way they would like to or in the way you would like them to. The staff is stretched pretty thin. My loved one had no real complaints about the food, and they offered a lot of activities. So for people without medical needs who are fairly independent, it's a good place to be. But the more care that your loved one needs, the less able they are to provide it.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Value for Cost
3
DC - Family/friend
Assisted Living
September 8, 2021
3.0
Verified Review
my review of Woodland Retirement and Assisted Living Community
The Food is the worst by far. It takes forever to get your food and it is never prepared as it should be. The activities are good and they have a wonderful activities director that knows the residents by name. With a new director in place, there are improvements.
Cleanliness
4
Friendliness
5
Care Services
2
Meals & Dining
1
Activities
4
Value for Cost
3
anonymous - Family/friend
Independent Living
December 1, 2020
2.0
Verified Review
This Place Needs Work
My loved one had a lot of difficulty with the administration team. My loved one felt that they weren't getting what they needed from the community and administration. The staff all walked out on one shift. The community as a whole was short staffed. The food wasn't cared for by my loved one or by me.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
4
Activities
2
anonymous - Family/friend
Independent Living
December 9, 2019
1.0
Verified Review
Not a place for Mom
Very disappointed in Woodland in Lacey, WA. My parent has only been there for less than 3 months. Still waiting on new carpet and linoleum in apt. Something floating in water carafes at dining tables. Concerns brought to management three times; no change. Three wounds on parent's back from putting patch at wrong place and tearing the skin, over and over again. Billing problems since day one. Never any answer from ANYONE regarding bills. Receiving statement on the second of every month, but due on the first, resulting in late charges. Waiting for pro-rated rent, since parent in facility for only 13 days first month there. Medications and showers not on consistent basis. Very upsetting and would NEVER recommend this facility to anyone!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Mary Kendall - Family/friend
Independent Living
September 27, 2019
5.0
Highly recommend the Woodlands!
We had the difficult decision of moving my parents into an assisted living facility, they were 88 and unable to live on their own any longer. We were set to tour several facilities but after touring the Woodlands we found the prefect home for mom and dad. The staff has become like family, they are so caring and they have personalized the care my parents receive. My dad passed away a few months after they moved there and the compassion that the staff showed my family was more than I could imagine. They cried with us, helped us through the process and have been so compassionate with my mom helping her to adjust to her new life without my dad (they were married for almost 70 years). I wish I could give a 10 star rating! I highly recommend the Woodlands to anyone that is looking for an assisted living facility!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
August 2, 2019
5.0
I was very pleased with facilities at Bonaventure. I think all my parents needs could be met. Clean, comfortable and apartments are very nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Woodland Retirement and Assisted Living Community
August 2, 2019
Thank you for taking the time to leave us your feedback about your experience at Woodland by Bonaventure. We truly appreciate it. We are happy to hear that you feel we could meet your parents' need and we hope we will be given that opportunity! Again, thank you.
anonymous - Toured community
Independent Living
July 22, 2019
4.0
Verified Review
[Name removed] is the absolute best to meet with! Very helpful & gave us some good tips.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Woodland Retirement and Assisted Living Community
August 2, 2019
Thank you for taking the time to leave us this review!
Viewing 1-20 out of 53 reviews

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Frequently Asked Questions
about Woodland Retirement and Assisted Living Community

Woodland Retirement and Assisted Living Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Woodland Retirement and Assisted Living Community 7.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (360) 528-3253 to reach a resident at Woodland Retirement and Assisted Living Community.

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Studio, 1bd, 2bd
Olympic West Retirement Inn is an inviting, home-like community located in Tumwater, WA — not far from the state capitol of Olympia. We offer a full range of choices in our Homestead, Independent, and Assisted Living apartments. At Olympics West, you will find a wide range of amenities,...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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