Aegis

Well run facility, clean, and the staff and caregivers are wonderful. There have been a couple of times that my mom had a medical emergency, and they handled it promptly and professionally. We were considering 2 facilities, and I toured them each a couple of times, once with my mom and the second time I just dropped in. The deciding factor for me was when I showed up at the other place, there were residence asleep in the dining room, the staff was in some type of meeting, and it just felt disorganized. Whereas when I dropped in at Aegis, it was calm, residence were engaged in activities, and the staff was present and attentive.

The staff in the memory care unit was as caring as any staff could be,. They took my dad on trips as long as he was able. But don't think that you can leave all the care of your loved one up to any staff. Visit your loved one often. Also all memory care places are more than willing to let you take your loved one out on any kind of trips. You can take your loved one out all day. So don't think you are just locking your loved one away, and they can never get out. You Can take them out, you just have to deal with all the headaches, such as diaper changing possibly, that they are doing inside the memory care.

I would recommend Aegis of Carmichael. The move in process was seamless. My father had to be transported from another facility and Aegis took care of everything. He wanted a different room and they accommodated him and moved all his things twice. They treated my father like family. He was on hospice for his final three weeks at Aegis. His main desire was to be pain free, comfortable, and most importantly- clean, as he was bedridden. They did it all with tremendous care. I could not have done what they did for my father. I'm very grateful for them.

It is a wonderful facility and they take care of residents like family... that kind of attention and attitude is priceless. Starting with the General Manager down to all of the caregivers, every one works hard to give some dignity to individuals who have lost their sense of dignity and self worth. I have been amazed to see how quickly they have learned to deal with my wife who is extremely combative. They are slowly earning her trust...which is saying a lot and I have noticed that they treat everyone with the respect and dignity that they deserve. While the quality of the food is important, what is more important is how hard they work to make sure that the residents get sufficient nourishment for their well being. They will literally chase people down the hall with plates of food to make sure that they get sufficient sustenance. I was skeptical in the beginning, but I have learned to trust their instincts on how to best manage individuals for positive outcomes.

Staff are extremely friendly. The shared spaces such as the library, theater, and entrance are inviting and beautifully maintained. We enjoy the terrace too!

I would recommend Aegis to friends and family. I met the brother of a resident there while visiting my mother in law and he told me that his sister had been in 2 other facilities before he found Aegis. And he said they are so happy there. From my personal experience, the entire staff is friendly, cheery and professional. I am also happy to have my sweet MIL there. I like that they are a strictly memory care facility only.And I am grateful to have found [name removed] at A Place for Mom. She made the experience a bit less overwhelming and educated me. I appreciate her very much.

I am always able to get ahold of staff. Someone always answers the phone, in person, and it's always someone I can understand. They are responsive to my questions and concerns and take great care of my dad!

I am very happy that my husband is here. My husband is in memory care unit so I'm familiar with that. Everyone in the entire facility is helpful with positive attitudes, always smiling. The residents also appear happy, always smiling.

The staff are great. The place is clean and well maintained. I get weekly emails about what and how Mom is doing, complete with pictures. They took care of the move. Meals are great. I would recommend this facility to others.

Everyone is so friendly and welcoming. They really get to know the residents and their families. Very clean and well kept facilities. Seems to have a nice variety of activities and meals. Seamless move in process. Great communication via email and phone calls. They have been great to work with.

The Aegis care team is so loving and provides great care to my wonderful friend [name removed]! As much as she did not want to leave her home, this Queen Anne location worked perfectly for her and her family that are close by. The community is elegant and warm and the staff is wonderful.

My loved one is currently a resident at Aegis of Shadowridge and overall things have been great for her at this facility. The meals are okay. The staff are wonderful, they're great people. I would recommend this facility to others.

My mother is currently a resident at Aegis of San Francisco. The staff is very caring and thorough, handling a lot of support for an advanced Parkinson's patient. I would appreciate greater responsiveness/transparency when it comes to overall medical strategy and appointment scheduling. But overall, I'm very pleased and we're getting better care than at our previous Assisted Living facility. The only ding on staff is that the Medical Director isn't responsive to emails, but otherwise solid.

It's a great choice. They are very alert to individual needs.

They are all a 5 plus in my books!! We couldn't be happier! They are not only efficient, kind, and caring they have a gerontologist, podiatrist, hair dresser, and manicurist on staff! They are also amazing at keeping the residents busy if they want to be!!

Due to staff turnover much of the new staff have some language challenges which make them seem reserved. I know this will change when they get accustomed.

The friendliness of the management and staff were what originally drew us to Aegis. They were amazing! They made my mother feel so welcome and valued that by the end of her stay, they felt like family. They certainly treated her like family! The beauty of the garden area was also a huge plus! It was such a lovely setting, it was easy to feel comfortable there.

Our loved one was a resident at Aegis of Shoreline and we had nothing but good experiences during those hard times. This facility was great. The cleanliness and friendliness were great. The quality of care, meals, and activities were also great.

We moved my dad into Aegis Living of Kent in [date removed]. 2 months later the world shut down and Aegis did such an amazing job not only of keeping its residents safe, but also maintaining communication and connection with family members! They had daily activities that are specifically designed for dementia patients and everyone who works there is well versed in how best to interact. We felt that they truly loved our dad and actually cared about him and us. It was just what we wanted in a difficult situation. Every day included exercise for all ability levels and music and games and their meals are taken together in community. This place was great. I told them to save me a spot.

Our mother stayed at Aegis of Shoreline to receive assisted living and end of life care. Our experience there was excellent. The staff were friendly and helpful, and the quality of nursing care was superb, being both professional and personal. The facility is beautiful, the food is very good, the apartments are comfortable, and there are many activities offered for residents to enjoy. Overall, Aegis of Shoreline was a wonderful community, and truly helped meet our family's needs for the best care for our mother.