American House

I don’t know what I would have done if it hadn’t been for [name removed] and [name removed] at American House West Knoxville. My mother in law has advance dementia and it was so hard for us to be with her 24 hours a day with work. I looked and called every where trying to find help and all I would get was sorry we can’t help. [name removed] and [name removed] went above and beyond to help us and got my mother in law the 24 hour care she needed. They are angels on this earth for sure

When it comes to the activities at the community, they are not the best. Maybe the residents are too sick to participate. There are so many possibilities! But there seems to be not too much happening on any given day. They could also have more of a resident round up.

We recently moved my Mom into American House Keene for assisted living. We had looked at several facilities and felt this would best suit her needs. They worked with us for almost a year during the decision process and couldn’t have been more helpful. Once we selected her apartment we spent a few weeks preparing everything with her things to help make the transition as easy as possible. From the moment they met Mom everyone was welcoming, kind and professional. The staff are amazing and the residents are wonderful. While it has only been a few weeks, my family and Mom couldn’t be any happier. Delicious food, clean beautiful environment, active community and exceptional staff. Best decision we could have made.

Leaving a home you have loved for decades is very difficult. Mom is now approaching her 1-year anniversary at American House St. Pete. The staff have assisted her with this transition in a very caring and compassionate way. Last year, when mom reached the point where she was physically unable to enter & exit her house, we knew we needed to find a quality facility. This need coincided with my own unfortunate cancer diagnosis, so our alternate plan -- to have her relocate and move in with us -- was no longer possible. This was a stressful and worrisome time for everyone. We are so grateful we found American House. The facility is spotless, the staff is so welcoming & professional, and mom's "condo," which is how we think of it, is spacious and homey, with beautiful high ceilings and plenty of light. You would never guess you were in an assisted living unit. The food is outstanding, also! The dining room staff know what she likes and are always friendly and courteous.

I think American House Cedarlake is a beautiful place in a great location, and I think the price is good from what I've talked to others. They do their best with activities.

American House Cedarlake is a great place and my father is having a very positive experience at this facility so far. I've found them to be very accommodating and eager to meet my father's needs. They're available when we have questions. The facility is tasteful and welcoming. There's an array of activities available, and the apartments are spacious and comfortable. My father's only complaint so far is that the portion sizes of the meals are very small. I would definitely recommend this facility to family and friends.

Every experience I have had at this community, it has been clean and bright and smells nice. The staff are caring and friendly, and many love the residents like family! There are great meals, lots of things to do, and a good fellowship among the residents.

Very kind, helpful, and caring to my dad! Appears to be well taken care of once we established a routine! The food could be better with a better quantity! Staff is wonderful! When I call they are super sweet and helpful! They really are wonderful to my dad and to us!

I am currently a resident at American House Grand Blanc Senior Living and everything is excellent at this facility. I love it here! The staff is very helpful. The food is average, but tasty. I would definitely recommend this facility to family and friends.

American House has such wonderful staff, they prepare great meals and it overall is a beautiful facility.

My loved one was a previous resident at American House Johnson City and the experience was great! The staff was great, they were all very personable and caring. My loved one's room was clean. The meals were good. I would definitely recommend this facility to family and friends.

My family and loved one have had a great experience with American House Bristol. The community is clean. The staff and residents are friendly. They were able to accommodate our loved ones in one apartment, even though their care levels were different. This made the family and our loved ones, very happy. Overall, this is a community we would recommend to others for their loved ones.

We moved my Mom into American House Freedom Place Roseville in March and have been very pleased so far. I wish she had the money to stay there for many years . I suppose they are on the higher cost end, based on what I've heard . We likely could have found something cheaper if we'd been willing to move her further away. It's a lovely facility and has been such a relief knowing she's being cared for around the clock and most importantly, she is safe. I would recommend this facility to family and friends.

They are at the top of price range, but the facility is newer and rooms are spacious and new - so cost is worth it to my mother in law. Caregivers are as attentive as they can be, but very understaffed for the number of residents. Only one nurse on staff for the entire facility each shift. There are 4 floors for assisted living residents and she often has to wait when calling for help. But the facility is the nicest we have found in the region and the determining factor why she did not move to American House where there was no kitchen, smaller rooms especially bathroom and she uses a walker so she loves her spacious apartment.

Love this community. Staff is super engaging. I feel like the management team really care about the residents and are always trying to do better. Really looking forward to the renovation being completed, Looks great so far.

When it comes to the care services this is a Independent Living. Assistant Living is an additional charge and its services is ala carte. That being said, my dad has had some emergency situations in which [name removed] was needed. They were very helpful! I'm giving an average rating though, because we purchased the medication service and there had been several times in which the medication was late (6 hours late) or forgotten. In some cases the rice wasn't cooked all the way, there's some complaint on the tomato soup being too chunky. With the activities, my father doesn't participate in the activities, but they do look like fun.

I came to Florida and American House a year ago, a stranger to both. One of the first people I met was our activity director. She made me so welcome I felt I had found a friend. I met other residents through her and began to see the many pleasures of Florida. I was able to dine out with other residents, see many sights of this new state. I was soon involved in card games, field trips, programs. She is one of a kind - we are important to her - all of us! I feel she deserves to be considered for this award. I sincerely hope you do also!

I visited 26 independent and assisted living facilities to find the best places to show my parents. American House was my 1st choice and glad they chose it. Best management, food, and facility around.

The American House is a great place to live. The staff is so friendly and nice. I love all the activities they offer. I'm very happy living here!

Love the entertainment and Bingo. Love pool and saloon, cards.