Aspen Health Care

My Mom was at Brookdale Camarillo for a 30 day respite care. They were fantastic. We would put her back there if/when needed in the future. The staff, every single person there seems to be very well trained. Everyone talks to you and smiles. We have told other family members about Brookdale and recommend they place loved ones there when needed. We were very happy with this community.

I would rate the whole place a 5, it looks really good, very clean. So far I am very happy with Brookdale San Juan. I would recommend. My brother has adjusted, it's taken a little while. He has made a lot of frineds there. The grounds, building and food are quite good. 90 plus percent of the staff are great. They could do a little better cleaning his room, but that may just be my brother gets it messy again quickly.

Everyone we have met has been kind, patience and helpful. Knowing this is extremely stressing for my Mom and our family, Brookdale San Juan Capistrano has guided us along slowly and carefully. They have shown my Mom great respect and their wonderful positive attitude is reflected in my Mom's smile. This eases not only our heart but our thoughts, knowing we have made the right decision for her caring. We are all truly blessed.

The friendliness of the staff members have been the thing my loved one has commented on the most. The negative is the food service and the quality of the food. Occasionally it is good, but more often than not my loved one complains about it. Other than that she likes it.

There are a lot of very sick people at Brookdale San Juan Capistrano. I do wish they had more people that are older but alert and not as sick. The place doesn't smell which I appreciate. They keep a freshener there. They are very cheerful and very friendly at this facility. The staff has been very accommodating so far as far as finances. I think they need to pay the staff more and if they did they could have more employees which would make a real difference. Mom is independent but still needs some assistance and they are very attentive to that. I wish the building had more separate rooms. I know it's hard because then they cant keep track of residents as much. Overall I am extremely please here so far.

I switched my father to this facility because of the other facility raising their fees. My father couldn't be happier better care, service and value all around. Very beautiful facility and lots of activities.

They were excellent. I think the communication among medical staff, and all of the care staff could be improved. They were super nice and super accommodating. They wanted my mom to be happy, and they went above and beyond the normal move-in kind of stuff, to make sure she would be.

They’ve been very helpful. It’s very nice overall. For the most part very good – the girls are very helpful. They have activities all the time. Everything is very nice. The food is prepared well. All the girls are very patient and willing to help. I’ve only had issues with parking once.

It was very nice! Everyone was very friendly. It was very clean. Of all the communities we toured, Emeritus was above and beyond the nicest. The staff was friendly and professional.

I had never dealt with this before, and Kaiser rocked, Greenridge rocked, and they weren't all perfect, but I would strongly recommend Greendridge to anyone. My goal was to get her into Greenridge assisted living, but it is such a hard place to get to if you don't drive. You effectively would have to take a cab. I really enjoyed the people, they were all very effective and just great. They got her strong enough to go into assisted living, and they worked with me to fill out all the paperwork to get her into Emeritus.

Has short term care for surgery recuperation

The staff is great and you feel welcome from day one. The atmosphere is warm and friendly

The staff at this community are loving, helpful and wonderful. They offer daily activities and my husband likes the morning exercise class. They take walks outside on nice days. The head nurse is awesome and takes such good care of him. The food is good and the community is well maintained. I have already recommended this community.

It is difficult to anticipate the changes that your loved one will experience. There is a time that it takes for them to meet people and feel like this is a place they belong. The food is bland and soft, but overall a safe place for them to be looked after! Would recommend.

We're very pleased with them overall. The staff are all very nice. They seem to be short-handed because sometimes they don't follow through with things, or when my loved one pushes her call button, they don't show up immediately. Usually it has to do with taking her dog out, which she pays an extra fee for, so it's okay. But had she fallen or something of that nature, that would be an issue. Also, service in the dinging room is lacking. At times, they don't get the right meals to the right resident. Some of the food is really good; some is really bad. They've admitted they've had some problems with staffing due to the pandemic, so hopefully that will even out over time. Again, the staff are really nice. It's just follow-though that's lacking. The grounds are well kept up. The place is clean and really nice. Overall we're pleased, and they're definitely trying. It's kind of pricey. If the follow-through and all the extras she pays for were a little better, the value would be better. But her apartment is really nice, and overall she's content there.

Our tour at Capistrano Senior Living was fine. The staff were very helpful and very good. We chose a different facility with a lighter and brighter atmosphere, where we saw more residents up and about in the common spaces. At Capistrano, it was just really quiet, and there didn't seem to be a lot going on.

I talked with them over the phone to see if I needed to take the next step. From what I gathered they were out of my area and not in a convenient location for family to visit and pick me up.

My mother was only at the Brookdale San Juan Capistrano for a short time before she passed away but while she was there she felt very comfortable and the staff was very helpful, friendly and easy to communicate with. The dining area was very nice and the food was great since my mom was a picky eater it was great hearing her talk about what they were serving. The activities director was great he even got my mom to join in some of the activies and the [Removed] was her favorite. I would absolutely recommend Brookdale to my family and friends.

This is a nice community. The room is nice and the community is clean and well maintained. They do have activities that are nice, but she is not interested due to not being as challenging for her. We would hope for more stimulating in certain areas. We would like to have the staff keep her more active. The menu is really good and the community is clean. We would like to see different activities for her. We suggest that families tour this community to see if it is everything that they are looking for.

I had a nice tour of this community. Everything went well, and they were very kind. The community appeared to be nice and clean. The staff I came across was nice and friendly. It was a lovely tour, and this is a nice community.