Greenlake Senior Living Communities

My brother and father said their tour of this community was pretty decent. From what they saw the community looked okay. The staff was nice and friendly. There were many factors that played into where to move my grandfather too. Unfortunately this wasn't the place for us. It is a pretty decent community.

The Executive Director was very informative and helpful with our questions. Since this is an assisted living facility, it's not suitable for our mothers at this time as they are still capable of independent living.

We had a bunch of different workers and they all did very well with the care my loved one needed. She is hard of hearing though, so when people come who have heavier accents, it is hard for her to communicate with them. Also some were allergic to the pets, so that would be something to ask before they send someone out. Some of the workers were wonderful though.

Old building, small rooms, not attractive location. Very diverse population and staff. Everyone was very friendly and appeared to be very happy.

Nice dinning room & bistro set up on main floor, opens onto lake city way-no easy walking.

This location was to much on a hill for walking around further than the campus. Otherwise nice place

The facility is clean and warm

for couples we have to rent two apartments and have one be the bedroom and one be the living room. They were very nice. I do think two apartments for memory care patients is confusing.

Units are mixed. some studios with kitchenette and some 1 bedrooms with shared kitchen.

While our loved one has been there, there has been a lot of turnover rates with the staff. A few new executive directors and a few different directors of nursing. With all the staffing changes it has made communication really difficult so that could use improvement. The place is beautiful, but there have been no activities, the food could use improvements we were disappointed with that, and the care services could use improvements.

My Mother was there for 19-months. I think the staff have good intentions, but they can't seem to get their employees to stay. We had to deal with staff shortages, not trained and unhappy with their jobs. The food was ok, but there was not a lot of fresh food or fruit available. Unforn

My mother was there for six years, it was a very good palce, but it kind of was going through some transitions that were really bumpy, she was too unhappy there and the cost was getting to us so we moved her in with us.

Gig Harbor at Green Lake Senior Living gives basic care, it is just very minimal and it just smells.

We toured Memory Care at The Lodges during our search for a Memory Care facility for our loved one. This facility is pretty awful. I wouldn't agree to have anyone live at this facility. We decided to continue on with our search.

Best practices: We like the accessibility to management. The caregivers seem to genuinely care for the residents. The activity coordinators run almost everything else and do it well. Disappointments: Huge, constant staff turnovers. No communication monthly letter between the Executive Director and the residents. Residents are uninformed of changes in staffing, projects, menu and dining changes, and more. RN position not staffed 7 days a week. This is very concerning. Esthetically, the place looks rundown. Very dirty-looking flooring and carpet that was supposed to be replaced in July has now been moved back to "August or September." The tour promised a lot. Sadly, very little of it was delivered.

Known as Olympic Alzheimer's Residence until about a year ago, the level of virtually every aspect of the once respected specialized community, dedicated to people living with Alzheimer's and other forms of dementia has declined precipitously. From cleanliness to care - or lack thereof, to the quality of staff, activities and responsiveness to enquiries from family, Green Lake Senior Living needs to step-up significantly.

We did not have a good tour experience at Tri-Cities Retirement Inn. It seemed kind of dirty and disorganized. Also I was supposed to meet with a staff member who had scheduled another appointment during our scheduled tour and had to leave, which did not leave a good impression.

I never thought that senior living was basically a nursing home and that's what this breminded me of.very dated.i worked in this building years ago in the late 70s.hasnt really changed.you get what you pay for.i wouldn't look let my mum go there. Didn't think much of the menu.some tenants wandering looking lost like they didn't want to be.

the facility had an uncomfortable smell not overwhelming but there. We had lunch which was good and the staff were nice, but too much time was spent on his history and not focused on our needs.

First off I want to compliment the dinning room staff at this community. The chef does an amazing job with the meals and the ladies who take care of the residents at meal time could not do a better job. They have been wonderful to my loved one in that aspect and I am thankful for that. I will say that sales guy who gave us our pitch had promised us the moon and more and that has not been the story since my relative made the move. I feel like the staff are in a hurry all of the time and when the bell is rung for help it takes forever to get some assistance. The staff are very hit or miss at this place and I am just not happy with the overall experience at all. I have observed that if you are by your self and are not a hundred percent mobile to do things on your own this is not the place for you in my opinion.