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8.5
Review Score
8804 S Northshore Dr, Knoxville, TN 37922
Northshore Heights is a beautiful place inside and outside. The staff is very friendly and welcoming. Mother loves it, and we have no regrets about moving her here.
Northshore Heights is the first development of its kind in West Knoxville. It includes 68 suites and apartments available for assisted living, plus an additional dedicated wing for residents needing specialized care for memory loss. The complex is located on seven park-like acres off Northshore...
160 West Jefferson Road, Pittsford, NY 14534
She was very well cared for at Heather Heights and I would highly recommend it to someone in the future. They were very good, not perfect always but no place is these days. They were very good to her even at...
Heather Height's of Pittsford, Inc. is a luxurious Assisted Living and Memory Care Residence located on 14 acres of land in the beautiful countryside village of Pittsford, NY. We offer Assisted Living, Memory Care, Enhanced Care and Respite stay. Our services include fine dining with three chef...
1824 Manchester Rd, Glastonbury, CT 06033
My loved one is a resident at Buckingham Heights. The staff have all been great. They take a very personal approach when dealing with the residents and always try their best to make them comfortable. The...
A Place to Call HomeProviding quality care of your loved one is not a responsibility we take lightly here at our memory care community in Glastonbury, Connecticut. Our campus is nestled in the beautiful countryside landscape, offering an idyllic backdrop for our warm and welcoming community. And...
1930 Bevin Drive, Allentown, PA 18103
I have been nothing but impressed by everything: the staff, the amenities, the individual living quarters, the food. Overall I can without any hesitation recommend Devon House Senior Living to anyone...
DevonHouse has specialized in providing the highest degree of medical care and rehabilitation services for over 33 years. Our clinical service is staffed by licensed professional nurses 24 hours a day, seven days a week, who manage and monitor a variety of diseases such as Cognitive Impairment,...
1535 Appling Care Lane, Cordova, TN 38016
My loved one is currently a resident at Trustwell at Shelby Gardens Place and the experience has been mostly great so far. They take great care of my loved one and we love the facility so far. This is a true...
At Shelby Gardens Place, a pet friendly senior living community, we provide our residents thoughtful, compassionate assistance with their daily routine, while respecting their independence. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is...
3925 Downs Drive, Chantilly, VA 20151
I've been very happy with Arbor Terrace Fairfax. The main thing I like is they have two separate wings, one for higher functioning residents and one for lower functioning residents. Since my dad is higher...
Arbor Terrace Fairfax provides the highest quality of geriatric care in the Chantilly, Virginia area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized care and attention tailored...
275 Brompton Road, Williamsville, NY 14221
Brompton Heights does a good job at working with you to make sure your loved one has the best care possible. They are compassionate, and skilled at different levels of care for the residents. The meals...
Assisted LivingFor the active senior who seeks to maintain a healthy and enriched lifestyle without the worries of maintaininga home, the Assisted Living services and accommodations at Brompton Heights offerthe perfect solution. Our community is more like home than ever before. In addition to...
4859 McKnight Road, Pittsburgh, PA 15237
We liked how the community when our loved one was there was fairly new. We liked all the amenities they offered and all the different types of levels of care for the residents.
1 Colgate Drive, Forest Hill, MD 21050
As soon as you walk in the door the feeling of caring and family greets you! My dad's day is full of things that keep him engaged and give him a sense of accomplishment. When I leave I know my dad is in the...
Forest Hill Heights, LLC, is an assisted living residence in Forest Hill, Maryland. Now under new management, Forest Hill Heights (formerly known as Rock Spring Village) offers 24/7 on-site nursing care, fine dining, and personalized care plans for our residents. Caring has been our privilege for...
5200 Chestnut Ridge Rd, Orchard Park, NY 14127
My mother has been enjoying her stay at the Orchard Heights. The meals are wonderful I've had a chance to try them myself. They have a range of activities that the residents could engage in daily. The staff...
At Orchard Heights our residents are welcomed into a caring community where they are surrounded by all the amenities of home, plus the personal attention of our dedicated staff. From around-the-clock care by licensed nurses and personal care assistants to activities tailored to residents and...
Review Score
247 reviewsOut of 10
5 star
51%
4 star
30%
3 star
9%
2 star
5%
1 star
7%
A Place for Mom has scored The Hamister Group, Inc with 8.5 out of 10 using our proprietary review score based on 64 reviews in the last 2 years. Over all time, The Hamister Group, Inc has 247 reviews with an average "overall experience" of 4.2 out of 5.
My Mom has only been at the Brookdale Cordova since last Saturday. Moving your Mom from living alone to the hospital, to a nursing home, and then to assisted living has been hard, but I will say that Brookdale has made it as easy as possible. My Mom is 90 years old and is extremely hard to deal with on certain days. The employees of Brookdale have made the move as easy as possible in the situation I was in. I do thank each and everyone for their help.
4.5
4.5
4.5
4.5
4.5
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
Their breakdown in the initial meeting about how things are run at Emeritus at Cordova was very insightful and helpful. Due to circumstances beyond our control we ended up having to break the contract and get grandmother elsewhere, and they were very understanding and accommodating. They've really been great in any way and I would highly recommend them.
5
5
5
5
4.5
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
After my tour with Donna I felt confident that this was exactly the place I was looking for. She was so upbeat and made this very difficult process so much more bearable. By the time we left my mother was laughing and smiling again. I was very impressed by the staff, who greeted us and introduced themselves as we toured. Several said they hoped they would see us again soon. The DON took time to ask us about my mom's medical concerns, something that no other home offered. I was also impressed by the cleanliness, the odor free environment and the general feeling that everyone seemed happy. I know I made the right choice.
4.5
4.5
4.5
4.5
4.5
DevonHouse Senior Living in Allentown, PA
4.1
(30 reviews)
They've been very helpful. Both Place for Mom and Emeritus and Cordova have stayed in touch with me. I like that they're very attentive to my mother, they're very friendly, just overall nice people, that think and really care about my wishes. They seem to try to keep everything in line, especially with her medicines. I wish the location was closer, but it's working out fine. They've done activities in the gathering room. She likes the patients real well, and gets along with them. She really likes it there.
4.5
4.5
4.5
4.5
4.5
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
To be brief, my partner and her sister (whose mother used to live at Emeritus at Buckingham Estates) were very pleased, particularly with the staff at that community.
4.5
5
5
4
4
Buckingham Heights LLC in Glastonbury, CT
4.6
(11 reviews)
It was excellent proximity to me and our family members, and it was worth the short stay. My experience there was warm and welcoming. I know that changes were in the process and if the same administration is there concerns were taken care of the facility had beautiful grounds caring care. There was church, and concerts. Otherwise, tv was the entertainment. I believe things changed since my family member was there. Meals (dinner) often served cool. If he didn't like something, he could ask for a sandwich. Not enough fresh fruit or salads were served.
4
3
3
4
2
3
3
Heather Heights of Pittsford in Pittsford, NY
3.9
(34 reviews)
No communication if you use their physician, they don't tell us anything. Rooms are not kept very clean. Clothes don't all come back from laundry. They are forced to sit in front lobby. On the lower end of recommendations, we are looking for a new place.
3
4
2
3
3
4
2
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
Communication with family is excellent, they try not to have any surprises. Staff is competent - but turnover seems to be higher with respect to the previous place my Mom was a resident. The move in process was excellent. The meal quality is okay - my Mom is in Memory Care, so this is a secondary concern. I would recommend this facility to others.
4
4
3
4
3
4
3
Heather Heights of Pittsford in Pittsford, NY
3.9
(34 reviews)
There are ones who have been very helpful and kind to help. my husband requires help with a lot and he is not easy to deal with all the time. i really appreciate those people.
4
4
3
4
4
4
4
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
My loved one is currently a resident at Shelby Gardens Place and overall things have been very good for her at this facility. The people are very nice and I feel like my loved one gets good care. I am not sure that they help her in the evenings as much as I might like, but I don't worry about her. I think it is a bit expensive for the services that she gets. But she is comfortable there, and I do not plan to move her.
4
5
3
4
4
4
3
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
I would recommend. Friendly and professional. We picked this community because of the availability and price.
4
4
4
4
4
4
4
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
It was more welcoming and cleaner and the staff has been great. The interaction/communication with the staff, has been great.
4
4
4
4
4
4
4
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
My only frustration has been being able to communicate effectively with the staff caring for my mom. Return calls/emails are not timely and I wish I knew who to address concerns to or pass along info to without feeling like I'm pestering staff. I wish family members were given a contact person so I knew that info pertinent to my mom's care was absolutely getting relayed to the person in the position to assist her. My sister & I have been saying that we are so much more relaxed knowing my mom is not alone, being cared for and no longer so lonely. We also think it's perfectly sized for everyone to get to know one another
5
5
5
4
5
5
5
DevonHouse Senior Living in Allentown, PA
4.1
(30 reviews)
We toured Shelby Gardens Place during our search for Assisted Living for our loved one. The facility and tour were very good. The friendliness and atmosphere were good, too.
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
Northshore Heights is a beautiful place inside and outside. The staff is very friendly and welcoming. Mother loves it, and we have no regrets about moving her here.
4
5
3
4
3
5
4
Northshore Heights - Knoxville in Knoxville, TN
4.5
(8 reviews)
We've been very pleased with Shelby Gardens. There were some issues the first month getting on the shower schedule and figuring out laundry but any problems have been handled quickly. The nursing staff are very attentive and we feel comfortable knowing she is being cared for. Having PT in the same building is also a benefit for us, she has gotten much stronger since she first arrived. The caring atmosphere and people have greatly improved her well-being. The nurses have reached out to me concerning her care and trying to understand more of her medical and mental history. Their attention and care makes me feel like it's a group effort in caring for her. Feels like they really care and want her to be at her best. Many of the residents have also been helpful and kind when she first arrived. I believe part of the reason the residents are happy comes from how they are treated by the staff and the community they feel a part of. Shelby Gardens was an answer to prayer and working with A Place for Mom made it so much easier than we expected.
5
5
4
4
4
5
4
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
The floor in our loved ones room is always pretty sticky so the house keeping could be improved as well as the laundry - it is not kept up well enough as we had thought.
4
5
4
4
3
5
3
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(117 reviews)
Heather Heights has been great. The best part about it is that It's open and friendly. And the care has been good.
4
5
4
4
4
5
5
Heather Heights of Pittsford in Pittsford, NY
3.9
(34 reviews)
We had a good tour at DevonHouse. It was a place I would have considered. I felt well informed when the tour was done. I appreciated their responsiveness in reaching out to afterward. We chose a place that was closer to where I live and that we felt was a better fit for our loved one.
DevonHouse Senior Living in Allentown, PA
4.1
(30 reviews)
This was a nice community with nice staff. There was another community that responded to our request sooner, and we were on a timeline.
Heather Heights of Pittsford in Pittsford, NY
3.9
(34 reviews)
There are 10 total The Hamister Group, Inc Facilities.
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