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8.5
Review Score
1930 Bevin Drive, Allentown, PA 18103
I have been nothing but impressed by everything: the staff, the amenities, the individual living quarters, the food. Overall I can without any hesitation recommend Devon House Senior Living to anyone...
DevonHouse has specialized in providing the highest degree of medical care and rehabilitation services for over 33 years. Our clinical service is staffed by licensed professional nurses 24 hours a day, seven days a week, who manage and monitor a variety of diseases such as Cognitive Impairment,...
8804 S Northshore Dr, Knoxville, TN 37922
Northshore Heights is a beautiful place inside and outside. The staff is very friendly and welcoming. Mother loves it, and we have no regrets about moving her here.
Northshore Heights is the first development of its kind in West Knoxville. It includes 68 suites and apartments available for assisted living, plus an additional dedicated wing for residents needing specialized care for memory loss. The complex is located on seven park-like acres off Northshore...
160 West Jefferson Road, Pittsford, NY 14534
She was very well cared for at Heather Heights and I would highly recommend it to someone in the future. They were very good, not perfect always but no place is these days. They were very good to her even at...
Heather Height's of Pittsford, Inc. is a luxurious Assisted Living and Memory Care Residence located on 14 acres of land in the beautiful countryside village of Pittsford, NY. We offer Assisted Living, Memory Care, Enhanced Care and Respite stay. Our services include fine dining with three chef...
1824 Manchester Rd, Glastonbury, CT 06033
My loved one is a resident at Buckingham Heights. The staff have all been great. They take a very personal approach when dealing with the residents and always try their best to make them comfortable. The...
A Place to Call HomeProviding quality care of your loved one is not a responsibility we take lightly here at our memory care community in Glastonbury, Connecticut. Our campus is nestled in the beautiful countryside landscape, offering an idyllic backdrop for our warm and welcoming community. And...
1535 Appling Care Lane, Cordova, TN 38016
My loved one is currently a resident at Trustwell at Shelby Gardens Place and the experience has been mostly great so far. They take great care of my loved one and we love the facility so far. This is a true...
At Shelby Gardens Place, a pet friendly senior living community, we provide our residents thoughtful, compassionate assistance with their daily routine, while respecting their independence. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is...
3925 Downs Drive, Chantilly, VA 20151
I've been very happy with Arbor Terrace Fairfax. The main thing I like is they have two separate wings, one for higher functioning residents and one for lower functioning residents. Since my dad is higher...
Arbor Terrace Fairfax provides the highest quality of geriatric care in the Chantilly, Virginia area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized care and attention tailored...
275 Brompton Road, Williamsville, NY 14221
Brompton Heights does a good job at working with you to make sure your loved one has the best care possible. They are compassionate, and skilled at different levels of care for the residents. The meals...
Assisted LivingFor the active senior who seeks to maintain a healthy and enriched lifestyle without the worries of maintaininga home, the Assisted Living services and accommodations at Brompton Heights offerthe perfect solution. Our community is more like home than ever before. In addition to...
4859 McKnight Road, Pittsburgh, PA 15237
We liked how the community when our loved one was there was fairly new. We liked all the amenities they offered and all the different types of levels of care for the residents.
1 Colgate Drive, Forest Hill, MD 21050
As soon as you walk in the door the feeling of caring and family greets you! My dad's day is full of things that keep him engaged and give him a sense of accomplishment. When I leave I know my dad is in the...
Forest Hill Heights, LLC, is an assisted living residence in Forest Hill, Maryland. Now under new management, Forest Hill Heights (formerly known as Rock Spring Village) offers 24/7 on-site nursing care, fine dining, and personalized care plans for our residents. Caring has been our privilege for...
5200 Chestnut Ridge Rd, Orchard Park, NY 14127
My mother has been enjoying her stay at the Orchard Heights. The meals are wonderful I've had a chance to try them myself. They have a range of activities that the residents could engage in daily. The staff...
At Orchard Heights our residents are welcomed into a caring community where they are surrounded by all the amenities of home, plus the personal attention of our dedicated staff. From around-the-clock care by licensed nurses and personal care assistants to activities tailored to residents and...
Review Score
244 reviewsOut of 10
5 star
52%
4 star
31%
3 star
9%
2 star
5%
1 star
6%
A Place for Mom has scored The Hamister Group, Inc with 8.5 out of 10 using our proprietary review score based on 61 reviews in the last 2 years. Over all time, The Hamister Group, Inc has 244 reviews with an average "overall experience" of 4.2 out of 5.
They are very helpful and friendly here. The communication with the staff is excellent, and they are responsive to the family's questions or concerns. I would highly recommend the community to others for their loved ones. There are three meals a day along with snacks for the residents. The residents have choices to choose from for activities. There is also a monthly activities listing for the residents to choose from each day.
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DevonHouse Senior Living in Allentown, PA
4.1
(29 reviews)
My loved one did not end up moving in because she passed away, but during our time working with Shelby Gardens Place I received so much help and they were the most caring people I have ever worked with. I have since recommended this facility to many people. I would rate them a 10 on the scale of 1-5.
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(115 reviews)
I've been very happy with Arbor Terrace Fairfax. The main thing I like is they have two separate wings, one for higher functioning residents and one for lower functioning residents. Since my dad is higher functioning, that was one of the biggest selling points for us, that he wouldn't solely be with people at the end stages with limited functioning. The staff are very sweet and caring. I like that I can just pop in any time I want - there's no appointment necessary to visit. And he always look good when I come in. His clothes are always clean, and he's always well dressed.
5
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4
Chantilly Heights LLC in Chantilly, VA
4.8
(4 reviews)
I have already recommended the community to others for their loved ones. I was pleasantly surprised to find out that the community had hospice available on site for my loved one. The care was great for my loved one during their time here. This community is privately owned and the owners are always available to speak with. They are also working on staff with the other caregivers.
5
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5
5
DevonHouse Senior Living in Allentown, PA
4.1
(29 reviews)
The Northshore Heights community is a top notch facility, the staff are absolutely wonderful to work with. They give 5 stars across the board, they are always on top of it. We have been there while our loved one is eating and she never has any complaints to say. Based on our overall experience so far with Northshore Heights we would recommend this community to other families.
5
5
5
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5
Northshore Heights - Knoxville in Knoxville, TN
4.5
(8 reviews)
It's a nice place but it was not the best fit for my mom at the time. The staff were very nice and the rooms were pretty great! They were great with communication and answered all my moms questions that she had.
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(115 reviews)
It's a great community. The staff are awesome and know what they're doing. They really care and take good care of the people who are there. We just happened to be there visiting during a tornado warming one time and got to see them in action during an emergency. They had a good action plan, got everyone where they needed do be, and were very caring an considerate. They do an amazing job. And they also have a lot of activities going on. I highly recommend them.
5
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5
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4
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(115 reviews)
I would definitely recommend Heather Heights. Everything is on one floor, so it makes it easy to get around. The residents don't have to get on an elevator to go eat, etc. And that's a huge asset. They also have memory care there, which also all on one floor. In assisted living, there are options for different living spaces. They offer apartments with a living room, bedroom, and bathroom. Or they also have a one room option that's less expensive. You can bring your own furniture if you like, or they can also furnish the rooms if you prefer. The staff have been excellent. In addition to the aides, they also have nurses on duty at all times. And they have a doctor (or sometimes his assistant) that comes in about once a week if needed. The food is excellent. My family member was saying before moving in that she just didn't like to eat. But here she says the food is wonderful, which is really something. They have a lot of activities if you choose to participate The last few weeks they've had musicians come in, which she loves. And she loves the ice cream bar. The cost is high but seems to be about the same as what other places in the area are charging. I have absolutely nothing negative to say about Heather Heights.
5
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5
3
Heather Heights of Pittsford in Pittsford, NY
3.9
(34 reviews)
I thought Heather Heights was very nice. The staff seemed good. And they had a therapist there who was well versed in Parkinson's, which would be great for my loved one.
Heather Heights of Pittsford in Pittsford, NY
3.9
(34 reviews)
the whole operation has been fantastic, they have great communication and our loved one is receiving great care. The meals to us seem very healthy, and nutrious but the feedback our loved one has given us is that they are not good. However she is very much enjoying all of the activities they offer.
4
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Brompton Heights in Williamsville, NY
3.9
(16 reviews)
We had a very nice tour with Shelby Gardens Place. The facility is great and it is in a good location.
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(115 reviews)
This community is excellent. I would recommend to go there. The staff are excellent also. I cant say enough positive things about this place.
5
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Chantilly Heights LLC in Chantilly, VA
4.8
(4 reviews)
We have been very impressed from the start and would definitely recommend Brompton Heights to others. They activities offered to the residents have been great.
5
5
5
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5
Brompton Heights in Williamsville, NY
3.9
(16 reviews)
We liked how the community when our loved one was there was fairly new. We liked all the amenities they offered and all the different types of levels of care for the residents.
5
5
5
Northland Heights in Pittsburgh, PA
5.0
(1 reviews)
Everything and everyone we have dealt with so far has been super, and we have had no complaints when it comes to the friendliness of the staff and their care services. In the beginning when our loved one was eating in the dining room every so often, she said the meals were fabulous. They would make anything she wanted if she didn't like what they were serving. However our loved one broke her hip and is completely bed ridden. The outside care services they have brought in to help with her care is completely on top of everything. They do a great job keeping us in the loop and help make decision regarding our loved ones care.
5
5
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DevonHouse Senior Living in Allentown, PA
4.1
(29 reviews)
Our tour was very good. The staff were super helpful and friendly. We really liked them, and they were one of our top choices. It was just way too expensive.
DevonHouse Senior Living in Allentown, PA
4.1
(29 reviews)
This community seems very home like. The sales staff was nice over the phone and answered my questions and concerns. The building is under renovations but seemed nice. The activities director showed a variety of activities and outings each week. The food menu looked good and had two options. The price is high for the size of the rooms.
4
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3
Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(115 reviews)
They have anything you want. They have food available 24 by 7. I would recommend you check out the community. They have a chef on staff. You have a menu you can order from. They have Hershey’s ice cream you can have. The head nurse and how she catered to my loved one they got sick stand out. They have a flat fee for all the care, no matter how much care your loved one needs. This community is privately owned and I was able to get a hold of the staff whenever it was needed.
5
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DevonHouse Senior Living in Allentown, PA
4.1
(29 reviews)
Any questions or concerns I have, they always address them. I got my loved one a cell phone, and a lot of the time she doesn't remember how to use it or she accidentally turns the ringer off. But they're really good about having her call me when I can't get through to her. They've been really nice about that. I've meet the ladies who clean the rooms once a week, and they're always open to questions about if she needs supplies like paper towels and things. When I've been inside myself, everything has been nice and clean, including the bathroom, the kitchen sink, the refrigerator. And they do her laundry. Shelby Gardens has a great activities director who keeps the residents busy. She prints out what they're doing that day and at what time. That way anybody who would like to participate can do so. They've hatched baby ducks, planted vegetables outside, painted, and done crafts. The activities director posts pictures on Facebook so you can see what your family member is up to. And she'll also text me pictures sometimes so I can share them with out-of-state family members. She puts forth a lot of effort above and beyond. She'll do my loved one's nails on the weekend. I've been very pleased. It took a while for her to get settled in, but she likes it now. She seems very content. I tell her it's like she's on a cruise - with meals provided, housekeeping, activities, people to socialize with. She tells me it's the cruise that never goes anywhere - although I know they go on little outings when Covid protocols allow.
5
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No data collected
5
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Trustwell at Shelby Gardens Place in Cordova, TN
4.1
(115 reviews)
The staff has turned over and I know the new director coming in and I'm happy with the change as well. I highly recommend this community. The entire family has been impressed with the community. The staff was always available and kept me in contact with what is going on with my loved one and this is impressive to me. They allow virtual calls and they are flexible in keeping in contacting with our loved one, one per resident per day.
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No data collected
5
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5
Chantilly Heights LLC in Chantilly, VA
4.8
(4 reviews)
There are 10 total The Hamister Group, Inc Facilities.
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