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ACS Home Care LLC

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256 Main Street Suite 1109, Northport, NY 11768

7 reviews
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For services offered:
(866) 374-4058
ACS Home Care LLC
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Wife
-
Family/friend
4.0
They were very helpful
They were very helpful. There were some very good people and some not so good, they changed the people sometimes. My daughter chose them because they offered special Alzheimers care and my husband needed that. They should tell the caregivers if things are not working well to tell us immedi

About the facility
ACS Home Care LLC

ACS Home Care LLC in Northport, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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ACS Home Care LLC undefined
ACS Home Care LLC

256 Main Street Suite 1109, Northport, NY 11768

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8.5
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8.5
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for ACS Home Care LLC

Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
Meals & Dining
Activities
4.0
Value for Cost
4.0
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Chris C - Toured community
Home Care
January 16, 2019
5.0
Highly Recommend!!
I had used ACS to care for my Father who passed a couple of weeks ago from September of 2018 until January, 2019, and I can't say enough about this agency. Everyone we interacted with was knowledgeable and compassionate . I would like to give a shout out to a few people in particular. [Name removed] the owner showed a genuine interest in getting my Father set up with the right aide and right care plan, I didn't feel like a number like I did with a couple of agencies I had seen. He was bed bound at home while suffering from Alzheimer's. [Name removed], in the office called to make sure we were happy with the aide and gave plenty of notice when there would be a substitute aide covering. She was always available to answer any questions. Finally, the live in aide [Name removed] was great. He was professional and had the patience of a saint, as my Father wasn't the easiest client . Our visiting Hospice nurse commented that "you hit the jackpot with your aide". He would notify Hospice and us if he ever felt there was a need for a Hospice nurse, very proactive. I would highly recommend this agency if you are looking for care for a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Gail - Toured community
Home Care
November 30, 2018
4.5
A+
Amazing staff. They don't treat you like a number. They are very caring and professional. Thank you for the great work with my dad.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Home Care
August 18, 2017
4.5
A Good Choice
My mother had dementia and this group was very helpful. The aide was well trained and very understanding. My mother was very challenging and not an easy case. They did a great job with her.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Home Care
June 15, 2017
2.0
Despite their claim that are Alzheimers specialist, it is only in name for advertising. These aides are not trained to deal with Alzheimers patients. Despite the promise that if things aren't going well please feel free to call us and I did and my concerns were addressed. I generally try to speak directly with the aide, so as not to be a complainer, but that did not work out well. To be continued....
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Family
Home Care
December 16, 2013
3.0
Verified Review
They weren't bad, they were just sort of whatever.
I didn't have much experience with them and we didn't choose them but I guess the reason we went with the other agency is that when we would call with a question the people would say let me find out and we will get back to you... that kind of thing and it would take a while. It made me wonder what would their responsiveness be like if something happened. If you can't get the people that know the answers on the phone, that gives you a hint about how things are run. They weren't bad, they were just sort of whatever.
Wife - Family/friend
Home Care
December 6, 2013
4.0
Verified Review
They were very helpful
They were very helpful. There were some very good people and some not so good, they changed the people sometimes. My daughter chose them because they offered special Alzheimers care and my husband needed that. They should tell the caregivers if things are not working well to tell us immediately so we could change things.
Customer - Toured community
Home Care
June 27, 2013
4.0
Verified Review
Just Not the Right Time
We really did not have a lot of interaction with the care givers, which was no fault of ACS. My mother and her partner just did not want to use the services. We did have a very positive experience with the owner; he was very attentive and was very willing to help. If we could convince my mother and her partner to actually give it a chance we would try to use ACS again.
Viewing 1-7 out of 7 reviews

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Frequently Asked Questions
about ACS Home Care LLC

Call (888) 991-2323 to reach a resident at ACS Home Care LLC.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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