Emerson Senior Living

The only problem I had was the extreme pressure and somewhat deceptive practices. They tell you, "There is a special right now, but you have to rent before February 23, three months free, and put a lot of pressure on you saying this special will end then. But after February 23rd you get a message, we have a special 25% of your annual rent but you must act before March 23rd - exactly the same deal just stated differently. It is dishonest and underhanded, and although I rented it I am not happy with the deal, I took it before February 23rd but since my mom was not moving in until March 14 I did not get a month of free rent as advertised, I had a month with an empty apartment when I could have got the same deal starting on March 14. It really irritates me.

We were happy with everything here at first. But lately the food has gone down hill. It's either cold, tough or just plain flavorless. Don't know if they changed cooks or if the one they had has just gotten lazy. Our senior's are people and they can tell the difference.

We have had many issues. They have also cut back on breakfast, it is now just continental breakfast.

My appointment was at 12 [Name removed] came to meet me at 12.20 First question- “what can I do for you” Told her I thought I was there for a tour The room she showed me stunk Rooms too small No kitchen No covered parking Not interested

Very convenient for me. Not bright enough for my mom.

We toured this community for the care for my mom. The staff was nice and able to answer the questions we had on the care. The community could use some improvements in the cleaning of the rooms. The menu was average on the choices. We would suggest that they do some improvements. We would recommend that other families tour before making a decision.

We toured Corinthians Retirement. The community seemed run down and the residents did not seem very happy. We did not have a good impression of the community. We chose another community for our loved one.

The Treemont was a formal larger community. The hallways were long and dark, felt like it would be easy for residents to get lost. The rooms were nice but the rooms did not have immediate access to an outside area.

Independent Living Only. 1960 for studio. Would have to have everything through Home Health company. Great area for dogs can let off leash...dont have to walk or pick up poop. One hallway smelled of pet urine (faintly). Magnifier readers for reading books. Showers have to step over they are willing to put in rails or whatever else is needed. Would be a great place except it is only independent living home health.

The staff lied to me when I was trying to get in. They were saying it was going to be 1800 and would not work with the VA with me. Could not get into the facility but would like to.

A bit too 'city' - would like to get more suburban/rural if possible. Definitely will need a kitchenette. Hoping to steer more toward the independent style of living for now.

independent living with service available; approx. 45 of their residents use this.

Representative offered my parents a 5 day complimentary stay.

Clean, well staffed. Director of Admissions, is pleasant, informative and truely likes her job. Too institutional for my taste.

I like the montly wellness check at this facility.

The staff lied to me when I was trying to get in. They were saying it was going to be XX and would not work with the VA with me. Could not get into the facility but would like to.

My parents like it ok. They keep saying they are the youngest there and they want to move. They love the dog park.

I have been a resident for more than four years. This facility was wonderful when I first moved in, however it has completely deteriorated since the new owners took over. It takes months to replace washers and dryer‘s that are supposed to be available to the community. And the food is in constant decline. When residents ask management for explanations, we are spoken to as though we are children, rather than paying customers. They are also in a constant state of being short-staffed.

I have been a resident for more than four years. This facility was wonderful when I first moved in, however it has completely deteriorated since the new owners took over. It takes months to replace washers and dryer‘s that are supposed to be available to the community. And the food is in constant decline. When residents ask management for explanations, we are spoken to as though we are children, rather than paying customers. They are also in a constant state of being short-staffed.

I would not recommend the Treemont Retirement Community because of the lack of attention from the staff. During one of my visits, I pressed the button to call for a nurse just to test it out, and the nurse never came. I went to her desk in the lobby and no one was there, just flashing lights from all of the residents who were also requiring attention. When I brought it to the administration's attention, the nurse said she was on break when this was happening. The facility was not clean, the maintenance could use work. When I would walk in, the residents would always be just sitting in their wheelchairs against the wall.