Proveer Senior Living

For the most part it has been a good experience. There have been a few things we had issue with, but that wasn't because of the facility per se. I liked how they worked really closely with us and helped us with the transition. And cleanliness has been very good as well.

The community is very neat and clean and the staff is friendly. The community is open to feedback and resolve any issues very quickly. I would highly recommend this community to others based on our experience.

We chose Elmcroft because it is all inclusive and they assessed my mom and have been very accommodating and took care of a lot of things that I have not had to worry about. The room sizes are amazing, she has a 1 bedroom and she has a single bed, recliner, drawers, and a tv and she still has plenty of room for other things. The food here is really good and they are chef prepared meals. The staff are very friendly and outgoing and they go out of their way for their residents. They even have special days where they take the residents out to eat or do something special with them that they want to do. I would recommend to others looking.

Elmcroft has nurses on staff 24 hours which is exactly what we were looking for. The day to day staff like the ones who do the house keeping, and help with bathing are a little understaffed. As far as we are concerned they have been very accommodating to our loved one, and we have seen them being very helpful. The residents have been on lock down a couple of times which resulted in them having to eat in their rooms, but they are back to eating in the dining room. Our loved one has not complained about the food so its safe to assume it is pretty good.

Overall the community provided good care. The communication was pretty good overall. They returned calls quickly and they kept us well informed and up to date. I would recommend this community to others.

The communication between the staff and the family is good and they keep us well informed and updated. I would recommend this community to others

We chose Elmcroft because it was convenient and I knew someone who had been here years ago and they had a good experience, the value for the money was good as well. They have been pretty good with communication since I am not able to go inside the facility. It is hard since I have not been able to go inside but I would probably recommend.

My loved one is happy with the community so far but she does not consistently like the food. I would recommend this community to others

Very nice facility with spacious apartments and friendly staff. The sense of community is very evident. [Name removed] who provided the tour was a wealth of information with a warm bubbly personality that made you feel she really cared.

Was sent an email about this facility having an open house and decided to visit. No one was there to greet us except a resident who opened the door and gave out the code. Once greeted by staff they seemed unaware that an open house was scheduled. While we were given a tour and all of our questions answered this situation was a little off putting. The facility itself is very nice, clean and modern. The units had sufficient space but not as much as we'd seen at other facilities. This particular facility is strictly assisted living and memory care whereas others accomodated both assisted and independent living.

Very nice facility with spacious apartments and friendly staff. The sense of community is very evident

I was very impressed with our initial visit. I chose for my mother as though for myself. Soon learned there were many leaving including staff. Food was not good. New changes in food director. Recommend a family member eat with your love bed one. New Director is arriving. Love to see focus on clients. Often no activities due to that person must drive bus to doctor appointments. Need more staff and a second activities leader.

The tour went great.

This community is in a good location not far from the hositpal. My mom is doing well here she settled in and is socialzing with the other residents. The community appears clean and well maintained. There is a nice courtyard with sitting areas and a walking path. The staff is friendly and kind however I wish there would be a little more open communication with them and families.

It is well for my sister-in-law and it took some time to settle in but now she likes it there. They have good service and good care. the staff are really nice and she likes not having to manage her medication, they remind her and help her. She has made some friends and the staff go out of their way, sometime they will wash her hair too. She likes care and the food too. It has been so much nicer at this community.

My mother is doing very well at the Brookdale Quail Creek. The overall care I think is very good. I would recommend them to anyone looking because they are friendly and the place is always kept very clean.

Brookdale Quail Creek is a nice and seemingly comfortable setting for seniors/others needing residential care options. [Removed] is a friendly and knowledgeable tour guide. I am concerned about the multiple levels and my family member being able to navigate the facility due to dementia and the progression of same.

My parents moved here recently and they are still adjusting. I think it's a safe place and the staff is very accommodating. They are slowly getting involved in activities while becoming more accustomed to their new surroundings.I chose this community because I liked the staff and the layout of the place. They were able to get a 3 room apartment here.

For the most part this senior living home is sincerely attentive to my needs. And the food is close to delicious.

Very good assisted living. They keep the residents active and involved.